Features

Unique Selling Points

Real-Time Interaction

Provide immediate responses and feedback to user inputs, enhancing customer experience.

Wide Reach

USSD works on all GSM phones, ensuring accessibility for users without smartphones or internet connections.

Security

Implement secure protocols to ensure user data is protected during USSD transactions.

Cost-Effective

USSD services are generally cheaper than SMS and do not require an internet connection.

User-Friendly interface

Our user-friendly interface makes it simple for both you and your customers to complete transactions swiftly and with ease.

Rewards

Fostering customer Engagement, Loyalty, and Satisfaction.

Airtime

Motivate your customers to use your products or services by rewarding them with discounted airtime.

Data bundles

Increase product or service loyalty by sending Safaricom and Airtel data bundles at a discounted rate

Coupons

Give discount or absolute value coupons which are redeemed through SMS. This increases believability of the promotion.

Benefits of a Rewards Program.

Our Rewards Program is designed to provide numerous benefits, ensuring you get the most value.

Increased Customer Retention

A well-designed rewards program encourages repeat business by providing incentives for customers to return.

Higher customer retention rates lead to increased lifetime value of customers and more stable revenue streams.

Enhanced Customer Engagement

Rewards programs provide multiple touchpoints for interaction, keeping customers engaged.

Frequent engagement helps build a stronger relationship with customers.

Boost in Sales

Offering rewards and incentives motivates customers to spend more to earn points and redeem rewards.

Increased spending leads to higher sales volumes and revenue growth.

Competitive Advantage

A unique and attractive rewards program can differentiate your business from competitors.

Stand out in the market, attract new customers, and retain existing ones by offering added value.

Testimonials

Client Success Stories

“Since integrating Southwell, our conversion rates have skyrocketed. The ease of use and comprehensive analytics.”

Mburu Karanja,

Marketing Manager

“Working with Southwell has been a game-changer for our business. They exceeded our expectations”

Sharon Mwihaki,

Marketing Manager

“Top-notch customer service. They listened to our needs and executed the project perfectly.”

Miriam Limo,

Marketer

“We’ve worked with several development teams, but none have matched the quality and efficiency of Southwell”

Gerald Matola,

Sales Manager

“What stood out the most was their commitment to ensuring every detail was perfect. The entire process felt seamless.”

Hettie Reed,

Marketing Manager

“They were extremely patient and open to adjustments, ensuring we were satisfied with the final result.”

Bernadette Ngara,

Marketing Manager

“Their project management skills were impressive! We stayed on schedule and on budget.”

Mburu Karanja,

Marketing Manager

Reward your customers and increase brand loyalty while also attracting new customers.

At Southwell we offer a platform where you can run your targeted or national consumer campaigns, generate reports and track how your loyalty program is progressing.

The rewards mechanism can either be random or everyone wins

Reward Airtime, Data Bundles, Cash, or Coupons