Unstructured Supplementary Service Data.

USSD is a communication protocol used by GSM cellular telephones to communicate with the mobile network operator"s computers. Unlike SMS, USSD sessions remain open, allowing for a real-time interactive dialog between the user and the application..

Whether you need to deliver information, enable transactions, or gather customer feedback, our USSD solutions offer a robust platform for real-time, two-way communication.

Features

Unique Selling Points

Real-Time Interaction

Provide immediate responses and feedback to user inputs, enhancing customer experience.

Wide Reach

USSD works on all GSM phones, ensuring accessibility for users without smartphones or internet connections.

Security

Implement secure protocols to ensure user data is protected during USSD transactions.

Cost-Effective

USSD services are generally cheaper than SMS and do not require an internet connection.

User-Friendly interface

Our user-friendly interface makes it simple for both you and your customers to complete transactions swiftly and with ease.

Tailored solutions that align with your business objectives and user needs.

Custom USSD Applications

Provide instant services, reach a wide audience, and ensure accessibility without the need for an internet connection.

Banking USSD Applications

Offer services like balance inquiry, fund transfer, and bill payment with ease and security.

USSD Surveys & feedback

Real-time data collection, high response rates, and cost-effective feedback mechanisms.

USSD Marketing Campaigns

Engage customers, track responses, and improve campaign effectiveness without requiring mobile data.

What Clients Opt for.

Discover the most popular choices among our satisfied clients. These are the services and products that consistently receive high praise and deliver exceptional value.

Dedicated USSDs

This is a three-digit code for example *123# that is used by only one user for their company or service.

Shared USSDs

A shared USSD code is used by multiple companies or services. We provide a channel for each company or service on our dedicated codes, for example *123*45#

Range of Business we Serve

Our USSD platform provides a foundation for building and running various types of Businesses.

Banking and Finance

Customers can check their account balance instantly by dialing a specific USSD code.

Pay utility bills, school fees, and other services directly from a bank account using USSD.

Telecommunications

Offer balance checks, airtime recharge, and service activation via USSD.

Customers can instantly check their prepaid balance by dialing a specific USSD code.

Healthcare

Schedule appointments, access health information, and receive reminders through USSD.

Access important health information, educational content, and preventive care tips through USSD menus.

Retail & E-commerce

Customers can check product details, prices, and availability by dialing a USSD code.

Access special offers, discounts, and promotional codes via USSD.

Testimonials

Client Success Stories

“Since integrating Southwell, our conversion rates have skyrocketed. The ease of use and comprehensive analytics.”

Mburu Karanja,

Marketing Manager

“Working with Southwell has been a game-changer for our business. They exceeded our expectations”

Sharon Mwihaki,

Marketing Manager

“Top-notch customer service. They listened to our needs and executed the project perfectly.”

Miriam Limo,

Marketer

“We’ve worked with several development teams, but none have matched the quality and efficiency of Southwell”

Gerald Matola,

Sales Manager

“What stood out the most was their commitment to ensuring every detail was perfect. The entire process felt seamless.”

Hettie Reed,

Marketing Manager

“They were extremely patient and open to adjustments, ensuring we were satisfied with the final result.”

Bernadette Ngara,

Marketing Manager

“Their project management skills were impressive! We stayed on schedule and on budget.”

Mburu Karanja,

Marketing Manager